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What is my first step in
seeking services?
What if I need help with my child or adolescent?
What are the specialties of the clinicians at Seattle
Psychologists?
Where is the office located?
What are your office hours?
How long does it take to get an appointment?
Are my visits to a psychologist confidential?
How long are sessions, how frequent are they, and how
long will I be coming in?
What is the difference between a psychologist, a psychiatrist,
and a social worker?
Will my insurance pay for mental health treatment, and
what will be the cost to me?
What do I do in the event of an emergency?
What
is my first step in seeking services?
Your first step is to consider whether or not you wish to use your
insurance benefit. For further information on factors to consider in making
that decision, click here.
If you decide to use your benefit, contact your insurance company (by calling the number on your insurance identification card). They will let you know what you must do in order to obtain treatment. For example, you may need to contact your Primary Care Physician to obtain a referral to a particular psychologist. Once you have done this (or before, if you have any questions), contact either Dr Roll or Dr Mills. We will ask you for all the necessary information, including the problem for which you are seeking treatment and for your insurance information.
What
if I need help with my child or adolescent?
The procedure for seeking services is the same as for adults (see
above): If you decide to use your insurance, contact your benefit company
by calling the number on the reverse of your insurance identification
card. Make it clear that you would like your child or adolescent to be
seen by Dr Mills (Dr Roll does not see children). Follow their instructions.
If anything is unclear, or if you choose not to use your benefits, contact
our office. Be aware that many managed care companies will not pay for
treatment of certain mental health issues.
What
are the specialties of the clinicians at Seattle Psychologists?
Dr Roll deals exclusively with adults, while Dr Mills sees only children,
adolescents, and young adults. For further information about their areas
of expertise, click here.
Where
are the offices located?
Our offices are located at 5413 Meridian Ave. N, just southeast of
Green Lake, in the Wallingford neighborhood of Seattle. For detailed directions
to the offices click here.
What are your
office hours?
Dr
Mills schedules appointments during the following times:
Tuesdays and Thursdays-------2:30
p.m. until 7:30 p.m.
Fridays-------8:30 a.m. until 7:30 p.m.
Saturdays-------8:30 a.m. until 12:30 p.m.
Dr
Roll is in her office on the following days:
Tuesdays and Thursdays-------9
a.m. until 2 p.m.
Wednesdays-------9 a.m. until 7 p.m.
Saturdays-------1 p.m. until 5 p.m.
How
long does it take to get an appointment?
It is our policy to schedule and see new clients as quickly as possible.
Many first-time appointments are scheduled within the week. Bear in mind,
though, that wait times can vary, and that you may be asked to schedule
your initial appointment 10 to 20 days in the future. Also understand
that the wait time for daytime appointments is generally shorter, because
these times are in lower demand than after-school, evening, and Saturday
appointments.
Are
my visits to a psychologist confidential?
All contact with your psychologist is held in the strictest confidence.
A psychologist may divulge information only with your written consent,
or in cases of imminent danger to yourself or another person. Your treatment
file will also be available to the payor (i.e., your insurance company
or managed care company). You can read more about confidentiality here.
Your therapist will also answer any questions you may have regarding confidentiality.
Bear in mind that confidentiality is a matter of professional ethics.
Insurers, managed care companies, and their employees are not bound
by the same guidelines as your therapist (for more information, click
here). Any questions you have about their
responsibilities regarding your personal information, should be directed
to their representatives.
How
long are sessions, how frequent are they, and how long will I be coming
in?
At Seattle Psychologists, your initial intake session will last from
75 to 90 minutes. Succeeding sessions are 50 minutes in length unless
decided otherwise by you and your psychologist.
Frequency of appointments and length of treatment are determined jointly
by you and your psychologist. However, it is also important to understand
that limited mental health benefits can interfere with the necessary length
of treatment, no matter your judgment or the judgment of your psychologist.
What
is the difference between a psychologist, a psychiatrist, and a social
worker?
The difference lies in emphasis and amount of training.
The title of psychologist is reserved for individuals who have
a doctoral-level degree (PhD, PsyD, EdD), and are licensed by the state.
The doctoral degree typically requires 5-7 years of graduate training
beyond the undergraduate level, plus a year-long supervised internship,
and a further year of supervised work before licensure. In Washington
State, a psychologist must pass a national examination and an oral examination
in order to practice. Psychologists typically provide psychotherapy, and
administer and interpret psychological tests. For more information about
psychology and psychologists, visit the website of the American
Psychological Association.
A psychiatrist holds the MD degree, and has completed medical school
and a four-year residency in psychiatry. A psychiatrist will have passed
several written examinations administered by a national board, and is
qualified to prescribe medications. Some psychiatrists also provide psychotherapy.
For further information about psychiatrists and the practice of psychiatry,
visit the website of the American Psychiatric
Association.
Social workers may have either a bachelor’s, master’s
or doctoral degree in social work, and must pass a written examination
administered by their licensing board. Master's-level social workers with
two years of supervised experience who pass an additional written examination,
may gain membership in the Academy of Certified Social Workers (ACSW).
You may obtain more information about social work and its practitioners
by visiting the website of the National
Association of Social Workers.
Will my insurance pay for
therapy, and what will be the cost to me?
Both Dr Roll and Dr Mills believe that confidentiality is a critical
part of psychotherapy. They also work to provide options for people who
wish to use their insurance benefits. As a result, Dr Roll and Dr. Mills
have made efforts to contract only with insurance companies that infringe
least upon confidentiality. If you wish to use your mental health benefit,
Dr Roll and Dr Mills may be in your provider network, but if not, you
may have an out-of-network benefit option available to you.
To find out more about your insurance benefit, call the number on your insurance identification card. You should ask 1) whether Dr Roll or Dr Mills is an in-network provider (if not, ask if you have an out-of-network benefit), 2) if authorization is necessary, 3) the amount of your co-pay or co-insurance portion, 4) the number of sessions available, and 5) whether a Primary Care Physician referral is necessary. Applicable co-pays, co-insurance portions, and deductibles are collected at the time of service.
What
do I do in the event of an emergency?
If an emergency involves imminent risk to yourself or to someone else,
call 9-1-1 immediately, or contact the crisis line at (206) 461-3222.
This applies even if you are calling to set up an initial appointment
with a psychologist in our office, or if you have scheduled an appointment
that is pending.
If
you are distressed, but do not feel you are in danger of harming yourself
or someone else, contact our office during business
hours to schedule an appointment. In your message, be very clear about
the urgent nature of your situation, and be aware that whoever you contact
may also ask you to call 9-1-1 or the crisis line, or may do so themselves,
if they judge this to be necessary.
If you are a current client of either Dr Roll or Dr Mills— that is,
if you have had at least one intake session— you may leave voice
mail in the appropriate voice mailbox extension.
Both Dr Roll and Dr Mills check voice mail regularly.
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